Consulting

PCMH / PCSP In-a-Box

We help healthcare practices move from Volume to Value, with our Patient-Centered Medical Home (PCMH) & Patient-Centered Specialist (PCSP) in-a-Box programs. PCMH & PCSP-in-a-Box provide the critical technology, processes and know-how required to help your practice operationalize and optimize patient-centered care coordination.

Operationalize

Designed for practices that have not been NCQA-recognized and with to submit an application for PCMH or PCSP recognition.

We work closely with your practice’s staff, workflow, Health Information Technologies capabilities and existing care team relationships to assess where your practice is currently and then develop a plan to Operationalize necessary changes for NCQA PCMH or PCSP recognition.

The Operationalize Phases includes:

  • Assess: Determine practice eligibility for NCQA recognition for PCMH or PCSP. Plan: If eligible, what tasks need to be done.

  • Commit: Assign personnel and resources appropriate to the tasks and track progress.

  • Transform: Measure the changes in the practice and guide where necessary.

  • Apply: Complete and submit NCQA application for recognition.

Optimize

Designed for practices that have been NCQA-recognized at any level an with to optimize their investment in that recognition (e.g., Level 2 to Level 3), to develop new capabilities (e.g., expanding care team members) or control costs (e.g., use Cloud technologies and other shared services.)

The Optimize Phases include:

  • Assess: Determine where the practice is in the Care Coordination maturity model.

  • Target: Establish where the practice wants to be in the Care Coordination maturity model and why.

  • Commit: Assign personnel and resources appropriate to the tasks and track progress.

  • Manage Change: Determine that the planned changes happen appropriately with desired impact.

  • Complete: If appropriate, submit NCQA application for new recognition

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