Desktop Support Intern

Job Description: IT Intern
Hours: Part-Time or Flexible Time
Send Resumes to: HumanResources@Inxitehealth.com
Location: Columbus, OH

 

Job Description

InXite Health Systems is looking for a Desktop Support Intern who will assist the IT team with a wide range of projects related to IT Support. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills she or he may have acquired in school related to his or her particular areas of interest, and apply them in a professional setting. He or she will gain a better understanding of the role that IT Support can play in a small company as we experience growth, and be better prepared to work in the arena of IT.

When you join InXite Health, you tackle projects early on. You do not shadow, you dive into projects right away that challenge you and to find creative solutions. You learn while you work and vice versa. You get access to invaluable insight, individual coaching and mentoring from the organization’s top leaders.

 

Responsibilities
  • Assist in the day to day responsibilities and tasks in our information technology department, including assisting company users with minor computer issues.

  • Assisting in installing and setting up new computers for new employees

  • Managing and tracking our company’s inventory system, including updating quantities, generating reports about inventory, and logging all pertinent information about the items

  • Assist the manager of technology in developing new processes to improve upon managing priorities and responsibilities within the department

  • Basic troubleshooting tasks that arise on a day to day basis in IT

  • Monitor and update tickets in our project management software

  • Work one on one with all employees in our company to help resolve issues

  • Become educated about how a company’s IT department runs efficiently and effectively

 

Qualifications
  • Recommended GPA of 3.0 or above on a 4.0 scale

  • Working towards a degree in Computer Science, Business Administration and/ or related fields/and or equivalent experience

  • A firm interest in information technology; a willingness to learn and adapt as new projects and priorities become apparent

  • Some knowledge with Windows operating systems

  • Any prior knowledge with a CRM would be helpful

  • Someone who is personable as many of your responsibilities are working directly with other employees in our company

  • Multi-task and be pulled into many interesting projects

  • Develop a proficiency in CRM management, cloud computing

  • Understanding of LAN, WAN and Internet functions

  • Knowledge of Network protocols, concepts and terminology

 

Required Skills
  • Excellent verbal and written communication skills

  • Strong quality and results orientation with a proactive approach

  • Strong analytical skills and attention to detail

  • Must be willing to work independently and make sound decisions expeditiously

  • Self-starter. Must be willing to adapt to shifting requirements or priorities

  • Analytical skills essential: MS office products

InXite Health Systems is a healthcare innovation technology company led by veteran entrepreneurs and thought leaders in information sharing. We are committed to improving the health of the nation, through better healthcare coordination. Our Mission: To connect and collaborate with all stakeholders in the U.S. healthcare system, providing the technology, services and expertise needed to fully operationalize and optimize patient-centered coordinated care.

Contact